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Elogo Financial Services

Elogo E-Collection - Definition

A strategic proposal for e-Collection: new name, simplified UX, and multi-channel marketing to scale across industries with smart positioning.

Industry

Fintech

Headquarters

İstanbul/Turkey

Founded

1984

Company size

100+

Value Proposition

e-Collection, powered by eLogo’s expertise, offers businesses a secure infrastructure and continuous support. A perfect solution tailored for their collection needs.

Your Trusted Payment Partner That Understands Your Needs
With an extensive banking and payment network, sector-specific solutions, and expert support, we’re always by your side.

Naming Strategy
  • How?: Move away from “eLogo” and introduce a unique, product-focused name to eliminate any misconceptions about requiring other Logo services.

  • Application: Launch a new product name and support its credibility using a subtle “Powered by eLogo” tag, reinforcing the trust associated with the Logo brand without dominating the identity.

Positioning the Payment Gateway
  • How?: Instead of being perceived as an ERP module, position the product as a standalone, holistic payment solution with broader market appeal.

  • Application: Emphasize this positioning in all communications, highlighting independent features and tangible benefits.

140%

140%

Growth by 2030

85%

Reduction in Manuel Workload

100%

100%

Demand of B2C-like Experience

Simplifying the Platform UI & System Language

  • Simplify terminology (e.g., "Collect Payment" instead of "Payment")

  • Prioritize intuitive menus based on user workflows

  • Use buttons for key actions (e.g., Collect via Link)

  • Implement customizable dashboards (e.g., by POS or bank)

  • Apply progressive disclosure for detailed filters and data

Platform Experience

Simplifying UI & Language
  • How?

    • Use simpler language and rename menu items based on the user's typical workflow (e.g., “Collect Payment” instead of “Payment”).

    • Build intuitive and consistent navigation to help users easily find what they need.

    • Shorten the learning curve and reduce onboarding friction.

  • Application

    • Collect and analyze user feedback

    • Benchmark competitors' workflows

    • Revise existing flows accordingly

Website Messaging

Strengthen the Message
  • How?

    • Avoid technical jargon and plain text blocks

    • Use visual hierarchy to draw attention

    • Break features into spotlight sections

    • Emphasize ease of use and customer success stories

    • Add clear CTAs (calls to action) and product visuals

    • Include demos and case studies

  • Application
    Highlight security, automation, and operational savings, and back them with real-world examples. Present benefits like comfort, speed, and cost-efficiency side-by-side with technical features.

Functional-Emotional Engagement Triggers

  • First Collection Milestone: Congratulatory email and in-app popup after their first successful collection

  • Savings Snapshot: Automated email showing savings gained through low commissions

  • Exclusive Offers: Provide special rates based on collection volume

  • Cross-Sell Opportunities: Long-term customers get offers for other eLogo products, boosting loyalty and satisfaction

Product Features

Current Capabilities
  • Collect via link

  • Easy integration

  • SMS notifications

  • Web & mobile access

  • Multi-account support

  • Fast accounting

  • In-ERP collection

  • Low commission

Future Developments
  • Simplicity and clarity

  • Multi-language support

  • PCI-DSS certification

  • Fraud monitoring

  • Multi-payment term management

  • QR-based collection

  • Digital wallets

Communication Channels & Partnerships

Channels
  • Dealers

  • Professional Chambers

  • Strategic Partners

Content Material Supply
  • Choose a feature to spotlight

  • Tailor content and visuals by sector

  • Share regularly with partners

Referral Code System
  • Periodic coupon & referral code generation for dealers

  • Codes embedded in ready-to-use materials

  • Dealers earn passive commissions via customer purchases

Approach

Provide tailored solutions to each chamber and its sector. Build trust through case studies and create a presence via events and strategic collaborations.

Examples
  • Tourism: TURSAB

  • Automotive: OSS

  • Pharma: TISD

  • Agriculture: TARMAKBİR

  • Food & Beverage: TGDF

  • Fashion: TGSD

  • Construction Materials: TİMSAD

This definition phase establishes a shared understanding of the project’s purpose, scope, and guiding principles. By clearly framing objectives, target outcomes, and critical success factors, it provides a solid foundation for the subsequent design and implementation stages.