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Design System

prepared360 - Feedback App

Redesigned a 360° feedback app for healthcare professionals, enabling seamless mentorship and peer evaluation through intuitive and scalable screen flows.

Industry

Healthcare

Headquarters

Zurich/Switzerland

Founded

2020

Company size

10+

Overview

Prepared360 is a 360-degree feedback application tailored for healthcare professionals aiming to grow through structured peer and mentor evaluation. In fast-paced clinical environments, healthcare professionals often miss opportunities for meaningful peer connection and reflective growth. prepared360 addresses this by enabling structured, multi-source feedback, bridging the gap between busy schedules and ongoing development.

Healthcare professionals rarely have time for traditional feedback sessions or peer learning. Their demanding schedules mean in-person meetings are impractical, leading to feelings of isolation and missed growth opportunities.

Core Challenge

Create an intuitive and secure digital space for medical professionals to:

  • Evaluate their competencies via mentor feedback

  • Engage in developmentally oriented conversations

  • Fit this into hectic routines without disruption

160+

160+

Screens

4

Weeks

3

3

User Role

The Process

  • Mapping Key Interactions
    I visualized the core processes, such as adding a mentee and holding a mentor conversation, not just as flowcharts but as real-world scenarios that consider user emotions—hesitation, trust, and confidence.

  • Stakeholder Conversations
    I met with senior healthcare staff and mentors to map out what “useful feedback” looks like in practice. Their insights helped shape a journey that prioritizes clarity, speed, and emotional reassurance.

  • Wireframing & Screen Flows
    I sketched lightweight versions of the key screens and iterated quickly with stakeholders. This helped us test ideas before moving to a high-fidelity design.

  • High-Fidelity Prototype
    The final prototype balanced a clinical yet approachable aesthetic, ensuring the app felt trustworthy without feeling cold or corporate.

Key Deliverables

  • Adding a Mentee

  • Conversational Feedback with Mentor

  • Screen Flows for role-based journeys

  • High-Fidelity Screens

The Outcome

The work set the foundation for a scalable mentorship and feedback system that fits seamlessly into the daily lives of healthcare workers. Through clear UX patterns and thoughtfully mapped journeys, Prepared360 now enables asynchronous, guided mentor-mentee conversations — improving both professional development and connection in high-pressure environments.